For the most period of 2022, one of Nigeria’s leading
commercial banks, United Bank for Africa, UBA has been in the news for the wrong
reasons. Barely 2 weeks ago, the social media went rogue on the bank of “Enterprise, Excellence,
Execution” as they lamented the poor
online banking services experienced, as well as customer care representatives'
inability to resolve their complaints. Tweeps claim the bank seems not ready for
the future of banking as complaints of unsolicited debits, irresponsible
charges, and ussd fluctuations flood the UBA Twitter handle.
The latest issue raised by concerned tweep holds that the
bank has gone ahead to partner with one of Nigeria’s betting companies, SportyBet
to remove funds from unsuspecting account owners who are subscribed to the
betting App.
An aggrieved UBA account owner took to her Twitter handle
Nwanlecha @nwanyibuakudiya to narrate how the sum of 1.1million naira from her
account without getting an OTP (One-Time-Password) to verify if she’s the one
behind the multiple withdrawals.
She narrated:
I don’t know how a staff @UBAGroup knew I will be leaving the country on 24th
September and withdrew 1.1 m from my allowance not knowing my flight was
canceled and I have made transactions already so he stopped at 1.1 cos of my
daily limit. I finally reached froze the account.
@UBAGroup didn’t request for OTP when one of their staffs was
taking my money through @SportyBet’ I almost fainted at MMIA when the alert
kept flooding in. If I left on Saturday, my account would have been 0.0 but God
who sees and knows canceled my flight.
@UBAGroup is the most porous bank in Nigeria, I have no doubt
that their staffs are the perpetrators. I’m eternally grateful to God for
loving me even when I’m a stupid child. He canceled my flight and made me pay
for another so as to reduce my limit for that day.
@SportyBet keep stealing from people through their users to
pay their winners.
@UBAGroup staff steals peoples information and link with
gamblers to defraud their customers. What a match made in heaven 🤝. If @UBAGroup
@TonyElumeluFDN can use the money they pay for advert. And secure people hard
earned money, things wouldn’t be this bad. A friend just told me that she sent
100k 3x and access flagged her account to be sure she is the one. Whether my
card was compromised or not, do you think I will wake up n do that? Access that
stopped all her transactions to be sure she is the one and held the money, no
be bank?
How would I have reached out for the account to be freezed
immediately from here. I cursed myself that it’s my bad luck that made the
flight to be canceled not knowing Gods plan😭.@UBAGroup you can do
better.
While customers expressed displeasure in the continued
unsolicited debit alerts and the alleged porosity of the bank’s transactional
safety, UBA announced its audited financial results for the half year ended
June 30, 2022, recording double-digit growth across key income lines as well as
significant progress in the contribution from its subsidiaries.
At the end of the first two quarters of the year, the Bank
was able to deliver a 12.6 percent appreciation in profit before tax to ₦85.7bn,
up from ₦76.2bn
recorded in the same period of 2021.
Despite numerous business, economic as well as geo-political
environmental challenges including continued supply-chain interruptions due to
Covid, the Russia and Ukraine conflict, and the resultant rise in prices of
global commodities, that characterised the first six months of the year, the
tier 1 lender grossed ₦372.4bn, a 17.8 percent growth
when compared with N316billion that was posted the same period in the prior
year.
Operating income also grew by 20.1% to ₦256bn
in the period, while the firm’s profit after tax closed the first half stronger
at ₦70.3
billion, up by 16.1 percent compared to the ₦60.6
billion same period in 2021.
A further breakdown of the Bank’s half-year result, which
was filed with the Nigerian Exchange Group(NGX), as of September 8, showed
total assets continued on an upward trajectory, increasing 5.4 percent to about
₦9
trillion.
SportyBet is a sports betting platform, owned by Sudeep
Ramnani, an Indian based in London.
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