Against all the rumours going
round on some microblogging handles about top actor and show promoter, Olu
Micheals over using his highly reputed travels platform, Forbes Global Project
International Limited, for fraudulence purposes, the actor has finally come out
to lay all the matters to bear before newsmen on Monday, 09 August 2021.
Recall that some microblogging
platforms (name withheld) raised allegations against the actors, based on
unconfirmed complaints forwarded to them.
Speaking comprehensively about
what transpired, Olu Michaels took time to explain the bottlenecks that come
with visa application since the interruption of the deadly covid-19 virus and
how the U.S and Canadian Governments have reduced the numbers of visas to be
approved vis-Ã -vis countries of prospective tourists or intending students.
He reiterated the money-back
policy of the company and urged affected customers to be patient with his brand
as every customer who has been affected will be refunded.
He wrote:
On Sunday 25th of July 2021, a publication was made regarding myself (Olushola Micheals ) and Forbes global
project international Ltd. I am making this post on behalf of myself and Forbes
Global in order to explain and clarify things. Forbes Global Project has a
money-back guarantee which means that if a client's visa is denied and upon
request by the client, we take the necessary steps to refund the client's money
between 4 to 8 weeks.
Unfortunately, in recent times,
business instability and the harsh economic reality have caused us not to be
consistent with the time frame for refund. However, we have always made certain
that we stick to our refund policy.
Some Of our affected customers
whose names and faces appeared on the Blog post and comment section of the
recent publication must have been forced to engage with the Blog for the
following reasons:
Firstly, since the Covid-19 pandemic broke out
and more particularly from the start of the year 2020, the Canadian High
commission reduced issuance of tourist visas and further in the year put it on
hold totally. However, we continued to make applications even up until late
2020 and these applications were accepted along with the visa fee by the
Embassy But no response was given for several months. As we speak, we still
have quite a number of clients who have applied for Canadian tourist visas and to date, their applications are still pending at the embassy.
Some of the clients have been to
our office requesting for a refund simply because they can’t wait forever. In
response to their requests for a refund, we have initiated the process of refund.
While some have been paid in full others have been paid in part, even as their
applications are pending at the embassy.
Secondly, USA visa applicants are
also affected by the effects of the global pandemic. Some of our clients have
gotten their appointments while others are still waiting for appointment dates
simply because there is no appointment-free date until 2022 both at the Lagos and Abuja offices. Despite the
above, some of our clients have asked us for a refund as they are running out
of patience for their interview dates. We are currently engaged in talks with
all our affected clients and must confess that our businesses have been hurt by
the negative publication.
Forbes project agrees that there
are still quite a number of pending refunds to be made to the affected clients.
However, we have never denied the fact that any client who is not pleased with
our services has a right to request a refund. We have always pledged to refund
our clients upon request. Some of our affected clients have been paid in cash
while others have received post-dated cheques as proof of our pledge to refund.
All We are asking for is your patience as we take urgent steps to remedy the
situation.
We hereby use this medium to
appeal to our esteemed clients to please bear with us as every request for
refund will be attended to, in due time. To those we failed, we sincerely
apologize, yes we aren’t totally exonerating ourselves, we ask for patience and
forgiveness.
As an organization that deeply
cares for its clients and their welfare, we apologize and appeal to our
esteemed clients for their continued patience as we hope to serve you better in
the coming days. To all our esteemed clients who are aggrieved by our
shortcomings we ask that you forgive us. And for any further complaints,
requests or need for clarification we would be happy to attend to you if you
reach us through our usual communication channels.
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